What to do when your group cancels the trip?

It is normal that when you are working in travel or trekking or rafting agent, you get cancellation in advance and sometime at the last moment. If you get the information in advance you take it easy and in smooth way. But if the cancellation is at the last moment it will be a hectic job for you.

So I have noted some urgent jobs that a travel agent staff should take an immediate action in case of cancellation. Here we go with priority.

1. Inform your guest about the cancellation charges as per your company rules. Send them invoices on time and start the immediate action as below.
2. Inform your hotel to cancel room reservation.
3. Inform your airline or a ticketing agent to cancel the flight ticket whether it is national or international airline.
4. Inform your transport agent or staff to release the booking.

Make sure the cancellation are done properly. Do not forget to inform your senior and your BOSS. Otherwise you get lost.

Stress

Why do you get stress?
I think, no body wants stress, but it comes automatically. Dr. says do not take stress, stay stress free. Easy for him to say. But very difficult for us to stay away from stress. I think you do agree with me. Aren't you ?

We get headache, nausea, allergy, high blood pressure, and list goes on and on. Lots of diseases, we get from stress, Dr. says.

So, we are aware that we shouldn't take stress, but it happens.

Why ?
May be because of friends and family surrounding.
May be, of your relationship.
May be your profession.
May be your business.
May be your habit.
May be work alcoholic.

May be work load.

May be no work load.

May be working hour.

May be working environment.
May be cyber addiction.
May be drug addiction.
May be taking high risk.
May be not taking any risk.
May be your salary.
May be your property.
May be less sleeping.
May be over sleeping.
May be no exercise.
May be over exercise.

List goes on.

How to get rid of STRESS?
Find out why do you get stress and try to get action against it.

Some tips for Stress Management are as follows:

Meditation.
Yoga.
Mild exercise.
Involve in gardening.
Go for biking.
Go for walking.
Go for holiday.

Go for long drive.

Then only you can stay free from stress. 

Always think positive, be positive. 

Stay free of hustle & bustle..

While leaving office

Do you mind to just check the following things intact while leaving office.
1. Properly shut down your computers.
2. Switch of lights & plugs.
3. Close windows & doors with curtain.
4. Close your physical files.
5. Keep in your filing cabinet.
6. Lock your room if you have your keys.
7. Switch off your wifi.

Get freshed. Happy leaving office.

Domestic Airlines in Nepal

Namaste !
Seasons Greetings from Nepal !

This coming season will be more interesting in Nepalese sky. Domestic Airlines are competing for better service in STOL sectors. Helicopters companies and STOL Airlines are looking for better market. Some travel agents are fed up with some domestic airlines due to their monopoly behaviours. Now new comer need to go for better service to catch that frustrated market.

But these new comer has to take care of the risk beared by frustrated market. They should treat them as their future customer. These agents are very much delicate market. If you provide better commission, they may divert their business to other airlines. But now, is the time to review the service too. After sales service is a must in these days.

Credit plays a vital role, which is a serious disease in Nepalese market. All Airlines should not go for cut throat competition. They should fair play in the market. Otherwise, all airlines will suffer, and ultimately the tourism industry.

All the best.

Vinaya Shakya
Travel Consultant,
Travel Blogger.